ACCESSIBILITY

As the foremost provider of electronic information products and services to the legal market, we recognise the need to develop electronic and information technology (E&IT) products and services that are accessible and usable by all people, including those with disabilities and special needs. We are committed to designing products and services to conform to the Web Content Accessibility Guidelines (WCAG) 2.0 and other applicable accessibility standards, to the maximum extent practicable.

Support Services
We provide technical and customer support to accommodate the needs of users with disabilities and address issues related to the accessibility of Thomson Reuters legal products.

Our services include:

• Customer Technical Support to answer general and/or technical questions
  1-800-020-548 (Aust) or 0800-10-60-60 (NZ) or [email protected]


• Live Chat for the hearing impaired and other users
  Available:
      Monday-Friday from 8:00 a.m. to 4:00 p.m AEST, excluding holidays.
      Monday-Friday from 10:00 a.m. to 6:00 p.m NZST, excluding holidays.